QIE Wallet MCP Server: Support
Last updated: 3 November 2026
1. Contact support
Email: info@qie.digital.
We aim to reply within 2 business days.
Provider: QIE Wallet (Pty) Ltd, 473 Lynnwood, Sussex Office Park, Pretoria 0081, South Africa.
2. How to report a problem
Please email us and include:
- the tool name (for example qie_get_tx_status) and the network (mainnet or testnet);
- the approximate time of the request, with your time zone;
- the error message or status you saw, and what you expected instead; and
- the AI assistant or client you used (for example ChatGPT, Claude or another MCP client).
Please do not send private keys, seed phrases or passwords. We will never ask for them.
3. What the service supports
The MCP server at https://mcp.qie.digital/mcp is read-only and needs no sign-in. It supports QIE mainnet (chain ID 1990) and QIE testnet (chain ID 1983), and has six tools.
| Tool | What it does |
|---|---|
| qie_get_balances | Reads the native QIE balance and token balances for an address. |
| qie_resolve_name | Looks up the address for a QIE ID such as yourname.qie. |
| qie_reverse_lookup | Looks up the QIE ID for an address. |
| qie_get_tx_status | Shows whether a transaction is pending, successful, failed or not found, with an explorer link. |
| qie_list_tokens | Lists tokens, with an optional search word. |
| qie_get_network_info | Shows the chain ID, name, RPC addresses, explorer and native currency. |
The service does not sign, send or prepare transactions and does not hold keys. The service does not provide market or investment information.
4. QIE ID name lookups
qie_resolve_name and qie_reverse_lookup work on QIE mainnet. They read the QIE ID record stores whose source is published on the QIE explorer. A reverse lookup only shows a name that resolves back to the same address. If a name or address has no QIE ID, the answer is "ok" with no address or name. QIE ID is not deployed on testnet, so lookups there answer "unresolved". The tools do not guess an address or a name.
5. Known limits
- Rate limit: a code default of 20 requests per minute for each client IP address. Requests over the limit are told to retry later.
- Request size is limited to 32,768 bytes.
- qie_list_tokens gives at most 50 tokens per request. Official tokens come from a curated list. Other tokens can come from the QIE explorer (up to three pages, kept for 60 seconds) and are not marked official. Token balances for an address are limited to the first 100 the explorer reports.
- Data comes from QIE RPC nodes and explorers. If they are slow or down, a tool can answer with an error or with "unavailable" for the explorer part of a result. Mainnet tries five RPC nodes in order. Testnet uses one.
- You cannot choose the chain ID or the RPC address. Only QIE mainnet and testnet are supported.
- The service is provided as is and as available, with no promise of uptime. See the Terms of Use.
6. Related pages
Privacy Policy: https://mcp.qie.digital/privacy. Terms of Use: https://mcp.qie.digital/terms.